Readers have asked me for examples of other tools that use Visio for business process analysis. One particularly nice example is IT Pearls, which has a Visio 2003 add-in called Process Modeler for Visio. It includes a set of BPMN (Business Process Modeling Notation) shapes, an enhanced custom properties, validation, and export to BPEL format. You can load a trial version and request a product key to give it a spin: http://www.itp-commerce.com/index.php?pageid=B_011_1&lang=en.
Mai-lan